Delivery and payment methods
The prices shown are valid and inclusive of I.V.A. , containers, packaging.
Payment can be made online using one of the approved credit cards: Visa, CartaSi, MasterCard, American Express, Diners for the rest of the world.
The Credit Card is debited only when the order is confirmed.
The subjects required to request an invoice must make a request at the time of ordering, completing the appropriate form when ordering.
OlioCru srl delivers directly to the address indicated by customers via express courier; the ordered goods therefore travel completely at the risk of OlioCru srl therefore no complaints will be accepted if not at the time of receipt of the goods, marking the eventual anomaly on the courier’s delivery document. Depending on the destination area of the goods, deliveries may take place over a period of time that varies (for Italy) from 5 to 10 working days, subject to setbacks.
INDISPONIBILITY OF PRODUCTS
If the ordered products are currently unavailable, we will promptly inform the customer by agreeing on how to deliver what is available and any change in the final selling price.
The Customer, in accordance with Legislative Decree 06/09/05 No. 206, has the right to withdraw from the Contract and proceed with the return of the goods within 10 days of receipt, giving notice to:
Via Maso Belli, 1 / B – 38066 Riva del Garda (TN) Italy
or by writing to [email protected]
It will be the responsibility of the company to reimburse the amount paid within 10 days of the return of the same, subject to shipping costs.
OlioCru srl produces extra virgin olive oil with care and passion, as well as love for its land, and wants the consumer to rejoice in enjoying this precious product of excellence.
Please report any problems or concerns to us and we will be happy to listen to you to provide all the information you want to get, solving any non-compliance in the best way.
For any report, complaint or request for information you can directly contact the e-mail [email protected] quoting the order number assigned to the conclusion of the order and reported in the order confirmation sent by e-mail.
PROTECTION OF MINORS
Minors under the age of 18 are not permitted to transmit purchases via the online order form without the knowledge of an adult member of their age.